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Fault reporting

To report urgent problems please telephone Streetline on 020 7361 3001 during office hours or 020 7373 6099 outside office hours.

All faults are dealt with individually so you can only report one problem at a time.

• Abandoned cars and bicycles
• Broken pavements
• Fraud reporting
• Graffiti
• Guard-rail and street bollards
• Household rubbish
• Potholes
• Recycling
• Street cleaning and litter
• Street lighting
• Street name signs
• Illuminated bollards (traffic bollards)
• Overhanging trees
• Other faults

To report any problem in the Royal Borough's parks, please use the Parks Fault Report Form.

To report faults with traffic lights visit the Transport for London website.

Notify the council

Benefits

• Report a change in circumstances

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